Read Reviews of Airkix

Thumbs up for Airkix

We love everything about flying and think it’s something everyone should try. Don’t just take our word for it though, we’re proud to publish our most recent feedback for some honest and unbiased customer opinion - whether good or bad.

Our customers

Without our customers we have no business which is why we ask everyone who flies if they would like to complete our ‘ten second survey’. Every response is read by our Management team and as you can see they address specific comments. You can also see what else our customers have to say about us on tripadvisor.co.uk.

Recent Monthly Scores

February 2016

97% Satisfaction

97% Recommended

January 2016

97% Satisfaction

98% Recommended

December 2015

97% Satisfaction

97% Recommended

Recent Reviews - good and bad

100%

“No it's brilliant love every minute I've found something that I love, I'm 56 soon I will keep doing it as long as I can”

“Love every minute thank you Ryan you made my day fabulous you praised me all the time thank you and we will be back”

First-time non-skydiver, aged 55, Dorset, 26 April 2016 at Basingstoke

100%

“If anything, more demonstrations by the staff after having flown because that part was amazing!”

“All of the flights, especially the high fly, were great to do and watch. The instructor was excellent-very friendly and we were flying fairly quickly. An awesome experience!”

First-time non-skydiver, aged 13, Hampshire, 26 April 2016 at Basingstoke

100%

“Loved everything”

“Absolutely fantastic, really loved it! Everyone was so friendly & helpful! Would love to go again & would highly recommend it!”

First-time non-skydiver, aged 32, Surrey, 26 April 2016 at Basingstoke

100%

“Can't think of any way to improve things at the moment. It all works alright for me.”

“Made more progression today which I'm very pleased about. Superb and friendly instruction from Rhys. Confidence grows with each visit...”

First-time non-skydiver, aged 45, Middlesex, 25 April 2016 at Basingstoke

100%

“Fantastic birthday experience for our son and his friends. The instructor - Rick - was brilliant. The boys all had a great time. x2 first time, x2 second time.”

“Totally awesome experience for our son and his friends. Skydiving was really enjoyed by all and Rick was brilliant with them. Brushboarding was fantastic fun - didn't catch the instructor's name but he was so great with all the kids. They thoroughly enjoyed it. Thank you for making my boy's birthday so much fun x”

First-time non-skydiver, aged 13, Hampshire, 25 April 2016 at Basingstoke

100%

“Nice to have a score x”

“Fabulous service xxx”

First-time non-skydiver, aged 53, Yorkshire, 25 April 2016 at Manchester

100%

“I had a trainer named Tiffany for my first flight, she was great and explained everything I needed to know. She convinced me to upgrade to the high flyer and it was amazing”

First-time non-skydiver, aged 27, Berkshire, 25 April 2016 at Basingstoke

100%

“Maybe less waiting around before flight.”

“I had an absolutely fantastic day!! Rhys was a great instructor and I cannot wait to come back and fly again! Thanks Airkix!”

First-time non-skydiver, aged 23, Wiltshire, 25 April 2016 at Basingstoke

100%

“It was awesome!! thanks so much for an amazing experience, would definitely recommend this to anyone who is looking for somethiing different and a lot of fun!”

First-time non-skydiver, aged 21, West Midlands, 25 April 2016 at Manchester

100%

“Would be good if you had a club for regular flyers.”

“I had Ryan and Anthony as my instructors they were amazing and so helpful and encouraging. I am totally hooked and hopefully will be back soon. Absolutely love the experience. All the staff are brilliant”

First-time non-skydiver, aged 47, Hampshire, 24 April 2016 at Basingstoke

100%

“This was our granddaughter Katie 13 birthday present she had a great time as a skydiver I was well inpressed with your set up and instructors wish I had this at 13 Many thanks B.Grace”

First-time non-skydiver, aged 13, London, 24 April 2016 at Basingstoke

100%

“Having tuition before the flight has helped with understanding what to do in the tube. I guess it must be difficult with everyone's 1st flight as most will not come back. As this was our 4 time, we really appreciated the talk & advise before we flew.”

“Again a great time flying. Every training coach has been brilliant & for different reasons. I may not be making much progress but it is such a fantastic experience, I have to fly again & again! My granddaughter is making great progress & is enjoying herself, so for me to see her flying is a pleasure.”

First-time non-skydiver, aged 62, Herefordshire, 24 April 2016 at Basingstoke

100%

“Provide free Wi-Fi in the building so people can post pictures and brag about what they're doing!”

“Our instructor Anthony was awesome. Really welcoming, helpful, and fun.”

First-time non-skydiver, aged 43, London, 23 April 2016 at Basingstoke

100%

“Not really”

“My family bought me my flight for my 75th birthday. You made it a memorable day.”

First-time non-skydiver, aged 75, Cheshire, 23 April 2016 at Manchester

100%

“Location closer to london. Would also be nice to take 5 minutes before the actual flight to practice the moves and the correct position of the body and arms on a kind of table.”

“Trainers are highly motivated and encouraging, keep up the good work and energy!”

First-time non-skydiver, aged 31, Greater London, 23 April 2016 at Basingstoke

100%

“Some cards with the hand signals on would help you to remember them during the video briefing.”

“A fantastic experience to share with all the family. Stephen (granddad ) Harry age 8 (grandson ). Thanks to Cez instructor.”

First-time non-skydiver, aged 65, Yorkshire, 23 April 2016 at Manchester

100%

“No it was amazing!”

“Our instructor Dan Crawford was an amazing instructor, really put me at ease, was so friendly and really helped me during my first ever flight! Will definitely be coming back again! Thank you so much!”

First-time non-skydiver, aged 20, Berkshire, 23 April 2016 at Basingstoke

100%

“Had a fantastic experience,will be doing it again.”

First-time non-skydiver, aged 48, Lancashire, 23 April 2016 at Manchester

100%

“Not that I can think of.”

“Really excellent experience, friendly supportive training. Always inspirational to see others in there and how effortless they make it look! Another Brilliant session with an excellent instructor and crew. Many thanks for making it a great experience!”

First-time non-skydiver, aged 54, Cheshire, 22 April 2016 at Manchester

100%

“Chris was a great instructor who talked us through our first flight experience.”

First-time non-skydiver, aged 46, France, 22 April 2016 at Manchester

The boss says…

“Chris says thanks for your comments too.”

100%

“Advise people to go early enough to see the people flying before them. We did this and found it very interesting and informative. We also had a meal there so that we could watch thew group after us.”

“Everyone at Airkix Manchester was very friendly and welcoming,and we thought our instructor,particularly, was very clear with his instructions and helpful. We have told our friends about this, and I am coming again! Do you do special bookings for Birthday parties etc?”

First-time non-skydiver, aged 65, Cheshire, 22 April 2016 at Manchester

The boss says…

“In relation to the Birthday question... absolutely :) We have a whole host of packages for Birthdays, Groups, Educational School Groups, Hen's , Stag's, and Corporate. We also have a dedicated Birthday or Conference room that can be hired exclusively if you so wish. Salvis, our in house Cafe operator can also cater for all of your food requirements too. I will ask our Manchester Sales manager to make contact to explain what options are available for Birthday group bookings. In the meantime, this link will give you some more information.... http://www.airkix.com/book-flights/groups-and-parties.aspx”

100%

“.”

“Great fun! Will definitely come back another day with some more friends. Thanks to Jimmy.”

First-time non-skydiver, aged 41, Somerset, 22 April 2016 at Basingstoke

100%

“We had an amazing time, thanks Matt S”

First-time non-skydiver, aged 44, Derbyshire, 22 April 2016 at Manchester

100%

“Really enjoyed Liam's constructive help. Trying to work on our skillsets therefore his pragmatic, efficient and no nonsense approach to training. Will be back again soon”

First-time non-skydiver, aged 32, Berkshire, 22 April 2016 at Basingstoke

100%

“longer flight times say 2 min as the fights were over before you knew it”

First-time non-skydiver, aged 50, Durham, 22 April 2016 at Manchester

The boss says…

“Many flyers say they would like more time or that it is just too short and we agree which is why we always recommend the Air-born as the basic introduction to Airkix. I'm sure that also very often the comments are about wanting more for the same money too and how true that is about most things in life! However, we know that flying is great value for money which is just one reason why skydivers use us so much.”

100%

“Thanks to Marc for the help today. Good advice as always. It is nice to get a warm welcome from friendly staff. Sorry to hear that Will is moving to another tunnel. Our thanks to him for the times we have flown under his instruction. Good luck with the new job.”

First-time non-skydiver, aged 38, Merseyside, 21 April 2016 at Manchester

The boss says…

“Marc and William have read your comments and rest assured, if your ever in France, they will deliver the same outstanding service in our Paris and Lyon tunnels. http://www.iflyfrance.com”

100%

“The experience today couldn't have been better”

“The high fly option was awesome”

First-time non-skydiver, aged 45, Cheshire, 21 April 2016 at Manchester

98%

“The instructor Cez was lovely and all the staff were very friendly especially the cafe hostess. ”

First-time non-skydiver, aged 53, Lancashire, 21 April 2016 at Manchester

The boss says…

“Cez, and Salvis , our Cafe operator, both say thank you for your lovely comments :)”

100%

“William our instructor was superb”

First-time non-skydiver, aged 54, Cheshire, 21 April 2016 at Manchester

The boss says…

“Many thanks also for your comments about William too :)”

100%

“Good instructor. Creates relaxed safe atmosphere fantastic fun?”

First-time skydiver, aged 62, Dorset, 20 April 2016 at Basingstoke

100%

“1) Cheaper Photographs (£5). 2)Make the discounted return price available over a longer period of time (eg.a week) instead of just on the day of your visit.”

“A fantastic fun and safe experience. Everyone was very professional,helpful and supportive. The food/service was excellent too. A thoroughly enjoyable experience from start to finish. Thankyou.”

First-time non-skydiver, aged 65, Cheshire, 20 April 2016 at Manchester

The boss says…

“Can I also take this opportunity to thank you for taking the time to craft a letter which I have gratefully received this morning. The photograph too was a lovely touch and I have passed this on to Josh and Louis who both say thanks.  I have also passed on your comments to Salvis, our Cafe operators who also say thank you too.”

100%

“It's well worth the money”

“My 2nd time here since Feb. Did 2 two minute flights this time and I loved it. Have booked to do it all again”

First-time non-skydiver, aged 35, Lancashire, 20 April 2016 at Manchester

The boss says…

“We can't wait to see you on your third visit :)”

100%

“We are both sold! We had a fantastic experience. We are coming back in a couple of months with all the family. Looking forward to giving it another go. Cameron was a great instructor enabling us to get the most out the experience.”

First-time non-skydiver, aged 40, Hertfordshire, 20 April 2016 at Milton Keynes

100%

“We are both sold! We had a fantastic experience. We are coming back in a couple of months with all the family. Looking forward to giving it another go. Cameron was a great instructor enabling us to get the most out the experience.”

First-time non-skydiver, aged 40, Hertfordshire, 20 April 2016 at Milton Keynes

100%

“Let people know if a school / large group is booked in on their flight day. Perhaps move back to a quieter room at the end so you can hear what is said when being given feedback/certificate.”

First-time non-skydiver, aged 28, Sussex, 19 April 2016 at Basingstoke

100%

“Has a course to try and fly around inside the tunnel”

First-time non-skydiver, aged 19, Lancashire, 19 April 2016 at Manchester

100%

“Do you offer specific one to one, or group sessions with particular instructors?”

“This was my first time at Airkix and thought the experience was amazing. The instructor as brilliant explaining what was required and gave great encouragement.”

First-time non-skydiver, aged 42, Merseyside, 19 April 2016 at Manchester

The boss says…

“We do run a "Flight Night" club where on a Monday night, the same Instructor each week takes the flight session. Details can be found at : http://www.airkix.com/plan/join-a-club.aspx ..or 0845 331 6549 is our friendly Customer Service Team who can help you further. Alternatively, we could ring you back if you desire.”

100%

“I've had several flights but Ryan stands out as a great instructor.”

First-time non-skydiver, aged 38, Berkshire, 19 April 2016 at Basingstoke

98%

“The cost of travelling 85 miles each way means that I can't fly very often, so I'm not making any progress - I spend 8 minutes re-learning and perhaps 2 minutes polishing my skills. Please build an Airkix midway between Castleford and Newcastle! Even Castleford would halve my travel costs. There must be at least a couple of million potential customers in the Northeast who can't travel to Manchester.”

“Staff lovely and helpful as ever.”

First-time non-skydiver, aged 51, Yorkshire, 18 April 2016 at Manchester

The boss says…

“I'm sorry you had to travel a great distance.We are always looking for new locations and rest assured, when we open any new tunnels, we will keep all of our guests informed. Hopefully any new tunnels built will be closer to home for you. ”

100%

“I think paying £5 extra for the hi fly tops up the awesomeness”

First-time non-skydiver, aged 31, Lancashire, 18 April 2016 at Manchester

100%

“I found Cameron a very effective tutor- he explained things very clearly and seemed to care that I got it right- Thanks Cameron!”

First-time non-skydiver, aged 69, Hertfordshire, 18 April 2016 at Milton Keynes

98%

“Nope”

“All your staff are flipping awesome where do you find these people!?! ?”

First-time skydiver, aged 25, Essex, 18 April 2016 at Milton Keynes

100%

“We had a brill time. Thanks to everybody.”

First-time non-skydiver, aged 59, Merseyside, 18 April 2016 at Manchester

100%

“Think that if you are buying a photo you should get a digital copy as well....”

“Chris was a great instructor and obviously enjoys his job immensely. We had a fantastic time and will be back with the kids ?”

First-time non-skydiver, aged 52, Yorkshire, 18 April 2016 at Manchester

The boss says…

“Thank you also comes from Chris. We hope the passion of all of our staff shines throughto all of our guests. ”

100%

“Amazing experience. my son has ADHD and let's say he is not always the easiest child to entertain n keep calm while he is waiting especially. ... However, he was amazed and the instructor took time with him and made him feel comfortable to the point were he did everything he was told ? very happy mummy ?”

First-time non-skydiver, aged 6, Yorkshire, 18 April 2016 at Manchester

100%

“If we could get an extra 30 seconds on the intro package takes a minute just to get used to what is happening. Other than that it was more fun than I expected. I'll bring my kids next.”

First-time non-skydiver, aged 38, Surrey, 18 April 2016 at Milton Keynes

100%

“Maybe a membership scheme rather than the return flyer discount I think the return flyer works but for those that want to have another go but for those that want to regularly come along to hone what they skills they have learnt being able to come on a regular basis might be a better way of keeping prices down and people getting more fly time”

“Jimmy is great really takes time to explain how to do a move before getting in tunnel to try and put into practice ?”

First-time skydiver, aged 52, Hampshire, 18 April 2016 at Basingstoke

98%

“I had a great first flight, I would definite do it again :)”

First-time non-skydiver, aged 40, Glamorgan/Morgannwg, 18 April 2016 at Manchester

100%

“Photos more easily used/accessed More info on how to be better next time”

“Most amazing experience, really want to go again”

First-time non-skydiver, aged 19, Oxfordshire, 18 April 2016 at Milton Keynes

100%

“Longer flights for the same price”

“It was fun and I would definitely love to do it again. I did not put 100% in the recommendation part because I realize it is not for everyone. I can't wait till I'm able to perform tricks.”

First-time non-skydiver, aged 24, Yorkshire, 18 April 2016 at Manchester

100%

“Fab session with Will, enjoyable and challenging, thanks.”

First-time non-skydiver, aged 15, Yorkshire, 18 April 2016 at Manchester

100%

“great time, loved it.”

First-time non-skydiver, aged 50, Flintshire/Sir Fflint, 18 April 2016 at Manchester

98%

“Liam was extremely patient and reassuring. He instructed my flights in a confident manner enhancing the whole experience. I had an unforgettable afternoon. Thank you.”

First-time non-skydiver, aged 50, Hampshire, 18 April 2016 at Basingstoke

100%

“I really enjoy my second skydive at airkix and I hope to come again soon. My instructor, Marc, was very nice and reassuring and it was one of the best experiences of my life. Thanks so much :)”

First-time non-skydiver, aged 11, West Midlands, 17 April 2016 at Manchester

The boss says…

“Marc said "Merci" for your lovely comments.”

100%

“It would be nice if waiting flyers and spectators could get a better view of the "high" flying.”

“Brian Jackson made our experience even more enjoyable with his friendly and helpful approaach.”

First-time non-skydiver, aged 59, Hertfordshire, 17 April 2016 at Milton Keynes

100%

“We had the most amazing time. The instructor, Darren, obviously wanted everyone to enjoy the experience and all 3 of our group really did! We can't wait to do it again. Thanks so much.”

First-time non-skydiver, aged 40, Hertfordshire, 17 April 2016 at Milton Keynes

100%

“I think it's about right as it is.”

“Instructors and desk staff all very friendly and helpful.”

First-time non-skydiver, aged 14, Buckinghamshire, 17 April 2016 at Milton Keynes

100%

“Maybe throw in the flight up in the price, but otherwise just fab!”

“Fantastic experience, great instructor and thoroughly recommended!”

First-time non-skydiver, aged 13, Berkshire, 17 April 2016 at Basingstoke

100%

“More pre-flight practice of flight shapes before entering tunnel if you are on your 2nd visit or more.”

“What a great experience and a fantastic rush. Liam is a great instructor and very clear in his direction. I am now addicted to the tunnel”

First-time non-skydiver, aged 44, Hampshire, 17 April 2016 at Basingstoke

100%

“Absolutely amazing!! Tiffany was brilliant too!”

First-time non-skydiver, aged 30, Berkshire, 17 April 2016 at Basingstoke

100%

“First flight was 1min make 2nd flight 2 min”

“Great experience very professional”

First-time non-skydiver, aged 49, Lancashire, 17 April 2016 at Manchester

100%

“Open a centre in Kent”

“My family absolutely loved it and has made my 3 grown sons decide they want to do the real thing !!!”

First-time non-skydiver, aged 50, Kent, 17 April 2016 at Basingstoke

90%

“I was absoultly terrified at the thought of doing this flight. My instructor Matt Mitchell put me at ease and was very patient. High fly was amazing I loved it.”

First-time non-skydiver, aged 21, Lancashire, 17 April 2016 at Manchester

98%

“It's just great as it is!”

First-time skydiver, aged 31, London, 17 April 2016 at Milton Keynes

100%

“The whole day was fantastic, thoroughly enjoyed by all, other than longer flights, which I appreciate is difficult and there are packages available, I can't think of anything I would improve about the day!!”

“The staff were very friendly and amazing when you needed help with anything! It was a great day for us and already booked to go again!!”

First-time non-skydiver, aged 19, Northamptonshire, 16 April 2016 at Milton Keynes

100%

“We booked the family flight with Tesco clubcard vouchers and we all thought this was really great. With 4 of us, that meant we had 2 flights each and then an additional flight for each of the guys which was a perfect amount of time for our first go!”

“This was our first time at Airkix so we were all a bit unsure what to expect, but our instructor Brian was great, very friendly and reassuring. He was very thorough at going through all the instructions and making sure we were all comfortable in the safety gear before starting. During the flights he was really helpful and we all felt in very safe hands. The 3 adults opted for the high flight which was great fun, and although my daughter was a little nervous he persuaded her to go higher than the first flight which she really enjoyed. All in all, we all thoroughly enjoyed our time at airkix!! Thanks Brian and the team!”

First-time non-skydiver, aged 34, Hertfordshire, 16 April 2016 at Milton Keynes

100%

“Nope. Just too expensive to do as frequently as I'd like!”

“Tiff was so professional and exuded confidence which was infectious. Went home on a real high.”

First-time non-skydiver, aged 79, Surrey, 16 April 2016 at Basingstoke

100%

“Cameron was awesome, a fantastic experience”

First-time non-skydiver, aged 42, Buckinghamshire, 16 April 2016 at Milton Keynes

100%

“I feel the whole experience is a hundred percent as it is and could not be improved .”

“Absolutely awesome still buzzing 5 hours on. Thank you Aimee For making a great 70th birthday. Regards Paul Winter.”

First-time non-skydiver, aged 70, Somerset, 16 April 2016 at Milton Keynes

100%

“Our instructor Darren was brilliant, made us feel at ease and relaxed. Thankyou for a great experience.”

First-time non-skydiver, aged 50, Suffolk, 16 April 2016 at Milton Keynes

100%

“some good offers but always appreciate value for money - perhaps a little extra incentive for booking 2 children on”

“"awesome" - kids love it, they come out faces beaming; and they keep asking to come again ”

First-time non-skydiver, aged 6, Lancashire, 16 April 2016 at Manchester

100%

“For my first visit, I found everything well organised and reasonably priced. I have no criticisms, and if it ain't broke; don't fix it !”

“My instructor Liam was top of his game, and gave me some much needed confidence and great tuition. I came away very pleased with what I had learnt. I'm in the very early stages of AFF, so anything I learn here I can transfer over. All in all, a very enjoyable day. Thanks to everyone...”

First-time non-skydiver, aged 45, Middlesex, 16 April 2016 at Basingstoke

100%

“Family package to include photo as standard and be available ony site.”

“We had a fabulous time as a family so much so my youngest took 2 more flights... our instructor was great with the 3 kids and adults alike Thank you”

First-time non-skydiver, aged 9, Yorkshire, 15 April 2016 at Manchester

100%

“Thanks again for another fantastic experience. It was great to do some flying with the instructor and practicing side slides in a box formation.”

First-time non-skydiver, aged 45, Merseyside, 15 April 2016 at Manchester

100%

“Awesome fun, enjoy getting better every week”

First-time non-skydiver, aged 32, Dorset, 15 April 2016 at Basingstoke

100%

“One thing I would recommend is for families with younger children, between 1 to 3. I came with my family and it involved alot of waiting around for them. With not much else in the particular area to do while waiting, some kind of area to possibly keep younger kids entertained while waiting would be ideal. Apart from that, it was brilliant and I'll hopefully be back soon.”

“All staff were great, very helpful and friendly. Marc the instructor was very good and helpful. Thanks for a brilliant experience.”

First-time non-skydiver, aged 30, Derbyshire, 15 April 2016 at Manchester

100%

“More sessins 1 on 1”

“Darren Graham was a great instructor he made it all fun even the DVD which was nice and was very soicable”

First-time non-skydiver, aged 21, Surrey, 15 April 2016 at Milton Keynes

100%

“No......since the last time I visited the cafe area has been updated, so all good!”

“Great experience......the children thought it was awesome! The instructor Stuart Selley was very good and made the whole experience very enjoyable for everyone. Myla and Aneesa will definately be back! Thank you Airkix.”

First-time non-skydiver, aged 9, Cheshire, 14 April 2016 at Manchester

100%

“No - very well organised!”

“Great experience...cannot wait to do it again!!”

First-time non-skydiver, aged 13, Surrey, 14 April 2016 at Basingstoke

100%

“Thank you for letting me fly with help from certain members from your team despite my disabilities. I had a fantastic time!”

First-time non-skydiver, aged 18, Lancashire, 14 April 2016 at Manchester

98%

“Less time between check in and flight?”

“Thanks to Glenn for a very enjoyable flight and very useful feedback.”

First-time non-skydiver, aged 49, Leicestershire, 14 April 2016 at Milton Keynes

100%

“Very enjoyable. I am very likely to come again.”

First-time non-skydiver, aged 47, Essex, 13 April 2016 at Milton Keynes

100%

“The staff are all very welcoming and make you feel totally at ease. The professionalism of the instructors is very high to give you the best possible body flight experience.”

First-time skydiver, aged 37, Cheshire, 13 April 2016 at Manchester

99%

“We love it, i think i would be good for a quick video to show what you might be learning in ur lesson eg.. flying forward backwards left or right and mabe a sign for move your shoulders ?”

“We had a new instructor today called chris he is new to airkicxs manchester but he helped me nail my stability and flying round left and right.. thankyou so much. All intructors we have had have been fab but the high fives and praise u get is brill. Thankyou bowan age 13 x”

First-time non-skydiver, aged 13, Lancashire, 12 April 2016 at Manchester

The boss says…

“For your information, we have produced a series of instructional video that can be found at : http://tunnelflight.com/media-gallery/videos/iba-how-to-videos We also have posters, in each of our tunnel locations with QR codes on them. These QR codes link directly to these videos too :) ”

100%

“Really enjoyed the experience! The instructor David was informative and gave excellent advice on how to get the most from the flights without over-complicating it. Would be keen to fly again soon!”

First-time non-skydiver, aged 30, Lancashire, 12 April 2016 at Manchester

100%

“We both had a fab time, the instructor was great and had so much fun flying!!! Would definitely love to do it again!!!”

First-time non-skydiver, aged 30, Avon, 12 April 2016 at Basingstoke

99%

“Nope, everything's brilliant, just wish there was one closer to home as we drive 2 hours there and back every 3 months”

“I've had a different instructor every time I've flown, which is 3 or 4 times now, and each one has been as friendly and encouraging as the next. They're encouraging before, helpful and even playful during, and positive after the flight. Can't wait to be back.”

First-time non-skydiver, aged 17, Derbyshire, 12 April 2016 at Manchester

The boss says…

“I'm sorry you had to travel a great distance.We are always looking for new locations and rest assured, when we open any new tunnels, we will keep all of our guests informed. Hopefully any new tunnels built will be closer to home for you. See you on your next visit :)”

100%

“Everything is awsome”

“The crew is so pro”

First-time skydiver, aged 17, London, 12 April 2016 at Milton Keynes

100%

“If possible , from a beginner's view maybe start lay in the position on the mesh. Then as the wind is increased to 60mph let you adjust your body until you start to get lift , giving the individual more of a feel for the correct position that he/she should be in.”

“Stuart explained everything really well and had time to listen to everyone's opinion.he acted really professionally and did his best to put people at ease.”

First-time non-skydiver, aged 40, Cheshire, 12 April 2016 at Manchester

100%

“Just carry on doing what your doing !”

“Had another fantastic session today with David , had a fantastic time flying with lots of help and reassurance. I couldn't ask for anything more from checking in through to debriefing after flying . Can't wait to return and start back flying ? Slightly excited to return !”

First-time non-skydiver, aged 40, Lancashire, 12 April 2016 at Manchester

100%

“Numbers on helmets might make picking photos a bit easier.”

“As always the advice from the instructor helped us get a lot out of the session. Fio gave us some great ideas for practicing outside the tunnel to help us develop muscle memory. Will be doing that over the next few days. Coming back on Friday for more. I'm so glad we live as close as we do to Airkix Manchester!”

First-time non-skydiver, aged 38, Merseyside, 12 April 2016 at Manchester

100%

“can't wait to do it again”

First-time non-skydiver, aged 40, Yorkshire, 12 April 2016 at Manchester

100%

“Whole family had a blast Many thanks”

First-time non-skydiver, aged 50, Lanarkshire, 11 April 2016 at Manchester

100%

“Longer flights.”

“The instructors always seem to be kind and helpful. I've been twice and it seems to get better and better every time i'm even going again.”

First-time non-skydiver, aged 11, Lancashire, 11 April 2016 at Manchester

100%

“Great fun on our first flights and our instructor Rick made it brilliant fun and put us at ease. Thank you ?”

First-time non-skydiver, aged 41, Hampshire, 11 April 2016 at Basingstoke

100%

“Explanation of belly-fly forwards/backwards etc and how it can be achieved.”

“Great fun”

First-time non-skydiver, aged 55, Lanarkshire, 11 April 2016 at Manchester

90%

“Well that's the only problem it is dear for money for the time you get but other than that it is brilliant !?”

“It was brilliant I was actually flying !? I loved when we went to the top it was really good I will definetly recommend it to a friend and I would definetly come again !?”

First-time non-skydiver, aged 12, Lancashire, 11 April 2016 at Manchester

100%

“Another brilliant experience. The reception staff were very helpful and Ryan was a great instructor, helping me to progress a bit more. Will be back soon!”

First-time non-skydiver, aged 29, Dorset, 11 April 2016 at Basingstoke

95%

“The high fly for an extra £5 should in my view count as extra time in the tunnel, not within the one minute as that time has already been paid for, in essence, on the last flight, you are only getting 40 seconds of guided flight, and the last 20 seconds is taken up by the high fly. As I know the script now in terms of the marketing, it would, in my view, be helpful for first time visitors if the promotional material was clearer concerning the add-ons, as I mistakenly believed that the high fly ( after seeing promotional video ) was part and parcel of the experience paid for at source, it was a bit irritating to be only offered it at extra cost in the briefing room, and it is hard to say no at that stage, especially with subtle latent peer pressure by possibly missing out on what others have had and seeing my little lads puppy dog eyes. The marketing psychology clearly works !”

“a great visit by my 9 years old son and I, facilitated by a very professional, amiable bloke by the name of Steve Rottier. front of house/reception staff very welcoming, and very helpful on checking out.”

First-time non-skydiver, aged 9, Greater Manchester, 11 April 2016 at Manchester

The boss says…

“I'm sorry if you thought that the Hi-Fly was part of the flight . We do not promote it or mention it apart from when you are in the building,where we have notices around explaining it, because only a few instructors are able to take our customers on a Hi-Fly and we don't wish to build any expectations. We also charge for the Hi-Fly because it takes specific, very time consuming, dedicated and costly training just for our more experienced instructors to be able to fly our customers safely. It is not a skill they would need to learn for any other reason. Thank you also for your comments regarding Steve Rottier. Both Steve and I are delighted to have read them.”

100%

“As past flyers - not being asked to be there 1 hour before flying...”

“Superb experience and great fun. Every Instructor I have had have always just wanted to help me improve , and most importantly, thoroughly enjoy the experience.”

First-time non-skydiver, aged 53, Cheshire, 11 April 2016 at Manchester

The boss says…

“You mentioned about arriving an hour before. Almost every first time flyer class starts between 30 and 45 minutes ahead of the actual flight time itself. During the " First time flyers" classroom DVD session, the instructors like to use this time to fully brief our returning guests, ensuring that they cover all of the progressive learning that our return flyers require.   ”

What next?

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Other flyers say…

“1) Cheaper Photographs (£5). 2)Make the discounted return price available over a longer period of time (eg.a week) instead of just on the day of your visit.”

“A fantastic fun and safe experience. Everyone was very professional,helpful and supportive. The food/service was excellent too. A thoroughly enjoyable experience from start to finish. Thankyou.”

First-time non-skydiver, aged 65, Cheshire, 20 April 2016 at Manchester

The boss says…

“Can I also take this opportunity to thank you for taking the time to craft a letter which I have gratefully received this morning. The photograph too was a lovely touch and I have passed this on to Josh and Louis who both say thanks.  I have also passed on your comments to Salvis, our Cafe operators who also say thank you too.”

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