An Assistant Manager will take on slightly more responsibility than a Shift Manager, however, the duties are similar.

Duties

Shift Managers run the day to day operation of the tunnel. They open & close the business and they are responsible for certain aspects of it. Shift Managers are likely to be instructor qualified and work in rotation as an instructor during their shifts. They are responsible for all systems at the tunnel during their shift

The major areas of responsibility include staff schedule, front office operations & retail and safety & training.

Personality, Skills and Experience

A deep commitment to customer service as a way of life will be of paramount importance along with a commitment to safety. Candidates should be able to undertake heavy physical work (instructor duties) and be prepared to work anti-social and long hours. Experience of the retail or leisure industry working with customers and staff is helpful and desired.

They will have:

• An IBA instructor rating
• Leadership qualities
• Good team skills
• Customer service focus
• Good listener skills
• Coaching skills
• Friendly, upbeat, compassionate, personable
• Strong team player
• Safety aware and responsible
• Stamina & strength (have the ability to catch or correct movements of a person of up to 250 lbs in the tunnel)
• Able to set and to follow routine and procedure
• Demonstrated commitment and dedication
• Able to type and produce customer flight certificates
• Technically capable of operating the tunnel and its systems
• Willing and able to operate anti-social hours and shifts
• Focus on tunnel business
• A strong work ethic
• A ‘can do’ attitude

Reporting to

A tunnel General Manager

Start date

Ongoing

Prospects

Either to become a General Manager or to become the senior person in a central role such as Airkix training manager or Chief Instructor.

How to Apply

Download the application form. Use the Microsoft Word document on your computer, it expands as you add the answers! Or, just download a form in the Adobe PDF format:

• Download Application in MS Word Format
• Download Application in Adobe Acrobat Format

To apply for jobs, please read the information about the roles, download and complete the comprehensive application form and send it by normal mail with a clear photo(s) to; Airkix MK Ltd, 602 Marlborough Gate, Central Milton Keynes, MK9 3XS.  Please do NOT email application forms.

See our full list of available positions.